As you jump into planning for 2021 and plan your events and specials, you can plan your social media marketing strategy in conjunction with your email marketing campaigns. Each PhotoBiz account comes with Marketing tools for creating email marketing campaigns. You can send up to 2,000 emails each month, and the ability to segment your contact list so that you can target the right customer versus just sending everything to everyone.
Email marketing is a great way to send branded content that can tell a story, drive a promotion, or sell services or products. So if you have a list of sales leads, you can segment or target clients who you know will be interested in specific aspects of your business.
For wedding and event photographers, email marketing can be tricky. Going to wedding promotion events is a great starting point. This is where you can show off your services, consult with potential couples and also get their details. When you get their contact information, make sure you get their email! You can enter their details into the Contacts tool of your control panel.
You can then use tags to add them to different email segments and organize your contacts. For example, you can tag them as engaged, wedding leads, etc., however you like. Then, when you have an email prepped to go, you can choose to send it to everyone with a certain tag (such as all the people you met at the wedding promotion events), and you can send out campaigns for booking your available dates.
What’s nice about PhotoBiz’s email marketing is it’s a branded experience that makes you look professional and the included metrics let you see if potential clients opened and clicked through to find out more details. When you see someone who clicks a link but doesn’t book, you can use that as an opportunity to follow up with a more personalized message and keep the conversation going.
For portrait photographers, marketing is a little easier, since nearly anyone not getting married is a potential client. You can use the same strategy above to create targeted email marketing campaigns and share similar information on your social media channels.
Tagging is key, regardless of your speciality. Tags let you keep track of clients in different categories so that you can send them information of interest. And you can review your tags and update them based on life changes, such as getting married or having a baby. Here’s how I recommend looking at it:
People you’ve tagged engagement will turn into a wedding couple which you can then present with personalized offers for different types of services.
Potentially people who you've tagged weddings may have children, which then will be great to send maternity campaigns.
Those who got a maternity tag will turn into newborns and then family tags.
Your lists and tags will change as each customer grows with your business. And the tags will help you send the right campaigns to the right leads each time. One of the important parts of your job is to follow up with clients or keep an eye out for big life event moments, and update those tags when necessary.