A passion to help people has been a bedrock for PhotoBiz through the last 16+ years. We pride ourselves on having the best customer support in the business. This has been an integral part of our business since the very beginning. During the past year, we’ve seen businesses grow and struggle, rise and fall. And we’ve seen a greater need for education about websites, SEO, and digital marketing that goes beyond technical support. Last year, we started offering free education through Facebook Live events, and have really enjoyed answering your questions, particularly during our comprehensive MasterClass, a 3-day event held earlier this year.

Based on the feedback we’ve received we are happy to introduce two new education services — PhotoBiz Workshops and PhotoBiz Coaching. These are for the DIYers who want a helping hand, the newbies who want a walkthrough of our platform, our lifelong customers who are updating their site and want some design assistance, and everyone in between. Our goal is that there is an option for everyone.  

Both Workshops and Coaching start by pairing you with our in-house experts who know the website and marketing industry in-and-out. These services are optional and are not meant to replace our Passionate Support, but to give you an extra hand to support your business and help you grow your skills.

Our virtual workshops will be held through Zoom and seating is limited to 12 people per event. To start we are offering two courses: to help you learn how to use the PhotoBiz Builder and launch your site or to help you set up and understand SEO. 

Our Getting Started With the PhotoBiz Builder workshop will help you learn our platform and get online quickly by providing hands-on experience. 

In our SEO: Go From Lost to Found workshop, we will help you set up Google Analytics, a Google My Business page, and metadata.

Each workshop is 2 hours and costs $200. Plus, they include a 30-minute private follow-up coaching session that you can book as early as the following week. This is to ensure you are moving in the right direction following the completion of the workshop and allows our coaches to see if there is anything else you need help with.

The first workshops will be held on March 3 and 4. To sign up, log into your account, and visit the Premium Features section. Once you purchase a workshop seat you’ll be directed to select an available workshop (specific date and time). After your seat is confirmed, you’ll receive a link to join the workshop through Zoom. We hope to see you in class!

Asking for help can be one of the hardest things a business owner can do. With PhotoBiz Coaching, we’re offering to share our expertise at an exclusively low price for our customers. By booking time with a PhotoBiz Coach, you can connect with our education team to receive help in a range of topics. 

Want to set up a marketing campaign but not quite sure how to do it? Curious how the message you are trying to send will resonate with your audience? Like the idea of using a form to execute contracts but not sure where to start? Want help translating your pricing sheet from in-person sales to online Proofing? Book a time with a PhotoBiz Coach and you’ll get the opportunity to ask these questions and get immediate feedback. Coaching is also a great option to get an extra set of hands (or eyes) when coming up with ideas or if you need advice from experts.

Coaching is one-on-one and personalized to your needs. Your coach will meet with you over Zoom and then check in afterward via email to make sure everything you needed help with is addressed. And if you need more help down the line, you can always get another coaching session when you need it.

Coaching is offered for $100 per session. To purchase a coaching session, log into your account, navigate to the Premium Features tab (bottom left) and select Coaching. Once you purchase a session, you’ll get to select the topic or focus for your session and schedule the session. Our team will follow up with any questions and to confirm the date and time. Our coaches are looking forward to working with you!

Our support team is still available Monday through Friday, from 9 AM-8 PM ET to provide help with the PhotoBiz platform. Support is a great resource for technical challenges and troubleshooting. If you are looking for assistance that goes beyond support, PhotoBiz Workshops and Coaching are great options. Through these services, together we can explore your deeper questions about branding, marketing, sales, SEO, and more. 

We’re excited about expanding our educational offerings. We hope you will continue to join us for our free Facebook Live sessions and check out our new Workshops and Coaching services. If you have questions about these new services, give us a call at 866.463.7620.