Think about everything you do manually to grow and run your business. Without an integrated solution, routine tasks are more way difficult than they should be.
At tradeshows, you sign up leads on paper... then type those emails into your mailing list. 3 months down the line, you can’t remember who signed up at what event – or for what service! When it’s time to send a targeted offer, you’re lost. And you stand to lose customers who get offers for things they’re not interested in. That’s bad marketing.
You’re tracking down forms, waivers, and receipts by hand, which grows more difficult as time goes on. If you can’t produce receipts and answer important questions, you stand to lose money and reputation. That’s bad business.
You text or talk with customers, sending emails from a plain, unbranded personal email account. If there’s a question, you have to filter through messages to find the right one. And you may miss a message in the clutter. That’s bad customer service.
You get blog comments on the regular, and clients share their proofing photos. But what are you doing with that information? Unless you can capture those emails, that’s bad lead growth.
The CRB keeps track of EVERYTHING, without you having to do ANYTHING.