They will not troubleshoot any custom CSS or coding you use. They have no phone number. They claim they give better support over email and chat. We beg to differ.
PhotoBiz offers every one of our clients unlimited personal support and advice – over the phone, as well as through email, chat, and social media. Our customer care is second to none in the industry and free for everyone.
But this is the challenge: how do you explain in 4 words that PhotoBiz has an entire team that is totally focused on helping clients succeed? That we have a dedicated team of proven web experts whose only job is to talk to you. For as long as you like. About anything.
Seriously.
They’re not trying to meet a quota or get you off the phone. Their job is to get to the bottom of your problems and make running your business easy.
In fact, the first thing that happens when you sign up for a PhotoBiz site is you get a phone call from Marian and Jeffrey, our Welcome Team. They’ll talk with you, get to know your business, and come up with a strategy for you to build the best website possible specifically for your business. They can even set up your pages for you so all you have to do is put in your words and pictures. We make building websites as easy as we possibly can.
We’ even have designers on staff who can build you a custom site or make a professional logo for a fraction of what other designers charge.
This week John K saw on one of our clients on Facebook posting about booking sessions. John put together a landing page for her to use (totally free) and let her know that next time she could use this targeted landing page to help increase her sales, site traffic, and visibility. Because we care. (In John's case, perhaps too much :)
Customer Service doesn’t even come close to describing what we do. We are business partners. Your personal cheerleaders, thinkers, coders, designers. Your team of experts ready and willing to do whatever is necessary to take you to the top.
So think about this, the level of service you expect from a website company, and the tools you need to get your website built right. You can build a very nice looking website with Squarespace. But if you're looking for a website builder with robust ecommerce, better SEO features, great-looking templates, and infinite customer care, think about PhotoBiz.