Benny: "I still rather have a call than a message, if someone messages me through social media, I tell them my rates are on my website, that way I'm not pushing them away but pushing them towards my site. Most of the time, I continue working with them, and our communication changes from texting to calls."
As future generation's preference of communication changes, creatives and photographers will need to keep up with the trends. Sure, you might prefer a call, but it doesn't mean you can't utilize other ways to talk to customers.
Benny: "Facebook is great because it’s autoresponder leaves a message on my behalf. So they can touch base with me by phone or through email at least, and I can tell them to see my rates on my site without me being always connected to my phone."
Benny is like many photographers out there, using what they know works to make connections with clients, but they still prefer the human interaction instead of casual text messages. In the end, it's up to you and how you want people to connect with you, but be aware that communication styles are changing and will continue to change as new technology becomes more available and younger generations embrace it.