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Order Fulfillment and ECommerce: A How-To Guide
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Friday, December 18, 2020
By John K.
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One of the most common questions we get about selling prints online is: “What print lab do you work with?”

The answer? Any print lab that you want!

 

USE ANY PRINT LAB YOU WANT – NO COMMISSION FEES

When a client places an order with PhotoBiz Ecommerce, there’s no hidden cost, no commission, and no delay in you getting paid.

You can sell any prints (physical or digital print downloads), products (photo album, gallery wrap), digital products (photoshop actions, video tutorials), and packages (Digital Packages, Fixed Packages, or Flexible Packages).  

Even if your workflow is based around In Person Sales (IPS), you can allow clients to book their appointment online and pay or book Mini-Sessions with Scheduler. Our platform makes it simple for you.  

Our Ecommerce platform even includes inventory management if you offer limited edition or limited quantity items. 

Creating multiple price lists is a breeze, so you can segment your clients out to only see the products you want to offer them, which is great if your studio serves more than one type of client.  

 

HOW TO GET PAID

So how do you get paid? Our recommended merchant is Stripe, however you are free to use any combination of supported merchants and offline payments that make the most sense for your business.

Depending on what merchant provider you choose, payments will be deposited directly into the bank account of your choice.  

 

AFTER THE SALE

When an order is processed, you get a notification by email AND in your account notifications that shows your customer information and the details of the order. You’ll see the thumbnail, file name, and details about the items your customer has ordered. You can read more about what the order notifications look like here.

On the other side of the transaction, your client will receive a fully branded receipt from your studio including your logo and contact information along with a rundown of everything they’ve purchased. 

From there, you can send your order to whatever print lab, vendor, or combination that you prefer.

One of the biggest benefits is that you have control over your end product before it goes to your client. On top of that, personal delivery of your final product gives you a chance to really create a client for life.

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