One of the tools included inPhotoBiz’s platform is a customer relationship management (CRM) tool. It is built into our platform and ready for you to upload existing contact lists, as well as store information when people contact you through a form, comment on a blog, or make a purchase on your site. The CRM is integrated with all of the tools within our platform. It can help you keep track of and market to customers and sales leads.
You can customize how contacts are organized with tags as a result of the actions they take on your site. For instance, if you publish a blog post about a wedding, you can add a wedding tag to it. If someone comments on the blog post their contact record will include the wedding tag. Then you can pull a list of everyone with the weddings tag and send follow-up communications all about weddings.
You can add tags to forms in much the same way so that anyone who completes a form earns a tag. Plus, anyone who makes a purchase on your site automatically earns a customer tag in your CRM.
Tags are a great feature to help you organize your customer lists. In addition to setting up tags to automatically be added based on the actions people take on your site, you can manually review contacts and add tags. We think you will agree that tags can be really helpful to organize your customers and keep track of their interests, needs, and purchase history.